Frequently Asked Questions

We're sorry that happened! We take pride in all our products.

To look into this for you, please Contact Us to tell us more.

It would really speed things up if you could find the information below before contacting us:

1. Order Number

2. Product Name

3. Details of the fault

4. Images that support the fault, if applicable

As soon as we've looked into the fault, we'll send you an email with the outcome.

We’re sorry to hear that, sometimes things can go wrong but don’t worry as we can help. Please Contact Us.

We'll need to know the following:

1. Order Number

2. Incorrect item received

3. The correct item ordered

As soon as we've looked into what's happened we'll send you an email with the outcome.

All our delivery options can be found on our Delivery Information page.

Currently, we only deliver to the UK and EU countries. You can find our delivery costs on our Delivery Information page.

We try not to make things complicated for you, please contact Customer Service.

You'll need to tell them the reason for the return so they can choose the best option for you.

Please refer to our Returns Policy page for more information.